Privacy Policy

Last updated: 9 July 2025

1. Who we are

TRADEOS PTE LTD (TradeOS,” “we,” “our,” “us”) is a Singapore-registered company building AI-agent platform.

2. What we collect

Data type

Email address

Purpose

Create your account, send product updates & support replies

Notes

Supplied by you; no other personal data collected. We do not knowingly collect data from children under 13.

3. How we use your email

• Account creation and authentication
• Transactional messages (e.g., password resets, receipts)
• Product announcements or surveys (opt-out anytime via the unsubscribe link)

4. Sharing & disclosure

• No selling or renting.
• No third-party analytics or ad networks.
• Disclosure only if required by Singapore law or to defend our legal rights.

5. Cookies & tracking

We set a single session cookie to keep you logged in. No cross-site tracking.

6. Data retention

Your email is stored until you delete your account or 24 months after your last activity, whichever comes first.

7. Security

Industry-standard encryption in transit (TLS) and at rest. Access is limited to authorised personnel.

8. Your choices

• Unsubscribe: every non-transactional email contains an instant opt-out link.
• Delete account: contact our support and we’ll erase your data within 30 days.

9. Changes

We’ll post any Privacy Policy changes on this page and email you if they’re material.

10. Contact

Questions? Email support@tradeos.xyz.